If an Azure Active Directory user forgets his password, an Azure (Microsoft 365) tenant administrator can reset it in several ways: using the Azure Portal, through PowerShell, or by enabling the self-service password reset (SSPR) feature.

To reset a user’s password, your account must have one of the following built-in Azure: User Administrator or Password Administrator.

Reset User’s Password in Azure Portal

The easiest way to reset a user password in Azure is to use the Azure Portal web interface (or Microsoft 365 Admin Center):

1. Sign in to https://portal.azure.com/ and go to Azure Active Directory -> Users;
2. Select a user and click Reset Password;
3. You will receive a notification that a temporary password will be assigned to the user:

   The user '[email protected]' will be assigned a temporary password that must be changed on the next sign in. To display the temporary password, click 'Reset password'.

   Click Reset Password.

4. Azure will generate a new temporary password for the user and show it on the screen;
5. Tell the new password to the user, and the next time they sign in to any Microsoft 365 app using Modern Authentication, they will be prompted to change the password;

   Your need to update your password because this is the first rime you are signing in, or because your password has expired.

   

6. You can make sure that the user has authenticated successfully using the Azure sign-in logs.

Here are some important things to keep in mind:

• A temporary password never expires.
• If your on-premises Active Directory is synchronized with Azure through the Azure AD Connector, the Password Writeback feature must be enabled in the Connector settings in order to reset the ADDS user’s password from the cloud.

You can enable self-service password reset (SSPR) on your Azure tenant. You can enable SSPR for a group of users or all AAD users in Azure Active Directory -> Password reset -> Properties.

To reset their passwords, users can use allowed authentication methods. In addition to standard MFA methods, they can use security questions and office phone calls. You can use one or two authentication methods.

Resetting Azure AD User Password with PowerShell

When you reset a user’s password via the Azure Portal, a new temporary password is automatically generated. However, you can set a new user password manually using PowerShell.

You can use the Azure AD module to reset a user’s password. Connect to your Azure tenant:

Connect-AzureAD

Set a new password and convert it to SecureString (see the article on how to use passwords in PowerShell scripts):

$newPass = ConvertTo-SecureString 'Str0ngNewPa$$1' -AsPlainText –Force

Get the Object ID of the user for which you want to change the password using its UserPrincipalName:

$userObjectId=(Get-AzureADUser -filter "userPrincipalName eq '[email protected]'").ObjectID

Apply the new password to the Azure user by ObjectID:

Set-AzureADUserPassword -ObjectId $userObjectId -Password $newPass

If you want a user to change the password at the next sign-in, add the -ForceChangePasswordNextLogin $true option.

You won’t be able to view the date and time when the user changed the password using the Azure AD PowerShell module. You can get this information using Microsoft Graph API or the legacy MSOnline module.

If you have the MSOnline PowerShell module installed, connect to your tenant:

Connect-MsolService

Display the LastPasswordChangeTimeStamp value:

Get-MsolUser -UserPrincipalName '[email protected]'| Select DisplayName,UserPrincipalName,LastPasswordChangeTimeStamp

POST https://graph.microsoft.com/v1.0/me/changePassword
Content-Type: application/json
  {
     "currentPassword": "OldPass123!",
     "newPassword": "NewP@ss2!"
   }